Gilbane Building Company is looking for an exceptional and dynamic Sales Operations Manager to lead and inspire a divisional sales and marketing team. In this pivotal leadership role, you will be responsible for managing and coaching a diverse group of sales and marketing professionals, driving strategic initiatives, and executing enterprise strategies. You will collaborate cross-functionally with local teams and various departments within the organization. Additionally, you will create and implement innovative deliverables that align with the company’s growth objectives. This position requires maintaining a visible and consistent presence in the offices within the specific division and involves approximately 25% travel.

Who are we?  

As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. 

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Who are you? 

You are a coach/leader who leads with an inclusive and empathetic mindset. You provide feedback and guidance to help others excel in their current or future roles. You determine priorities, delegate work, and effectively communicate progress. You establish measures to assess the impact, quality, and timeliness of results while praising successes and sharing lessons learned. You build high performing teams by attracting, engaging, developing, and retaining talented individuals through motivation and discipline to maximize impact on the organization and the individual.  

You leverage business insights by understanding industry trends, local market/economic conditions, and Gilbane’s business model to make critical decisions and create competitive advantage. You deploy a strategic mindset when considering solutions to long-term opportunities and risks that may develop in the future.  

Your core values match Gilbane’s: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship. 

 What’s in it for you?  

Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to the project, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you will work with experienced business development, sales and marketing, and operations teams which provides you with opportunity to learn new industry skills every day.

Responsibilities

• Overall accountability for divisional workload, ensuring sales and marketing deliverables are completed at the highest quality and on time.
• Allocate divisional resources effectively to meet project deadlines and support team members in their roles.
• Active participant and voice in divisional go no/go and strategy development sessions.
• Strategic partner to Sr. BD Leader and divisional leadership to ensure high level of collaboration and partnership.
• Ensure all external content and client deliverables align with Gilbane’s brand standards and messaging guidelines.
• Manage the development of high-quality sales deliverables in assigned division that are tailored to the specific client requirements, including qualifications, proposals, and presentations. Lead the development of strategic sales deliverables, as needed.
• Provide strategic direction, content development, and creative/technical writing for strategic pursuits.
• Participate in capture planning for key pursuits, including the development of themes, strategies, teaming, and execution/performance strategies.
• Conduct market research and analysis to identify growth opportunities and inform division marketing strategies.
• Overall accountability for adherence to digital asset and data management processes across the division to ensure data integrity and assets are properly organized and cataloged.
• Overall accountability to ensure quality control and brand adherence in sales and marketing content across the division.
• Recruit, hire, and effectively manage direct reports, including workload, coaching for career development, and adherence to HR policies and protocols.
• Responsible for ensuring the local training, appropriate usage, maintenance, and data integrity of department tools and applications.
• Foster a positive team environment across assigned division and provide opportunities for professional growth and development.
• Proactively address staffing and workload challenges across the division to ensure a positive team environment.
• Effective leadership of cross-functional teams across assigned division to deliver high-quality external content and client deliverables, ensuring clear communication, mutual support, and a cohesive approach to problem-solving.
• Effectively manage multiple deliverables concurrently and has a strong ability to multi-task.
• Further expand industry and community organization involvement through board and/or committee leadership.
• Stay abreast of new trends and tools and share insights and analytics with the broader team.
• Develop and implement process improvements.
• Responsible for overseeing financial activities and ensuring compliance with budget expectations.

Qualifications:

• Bachelor’s degree in Business, Marketing, or related field.
• 8-10 years relevant experience in the marketing and/or AEC industry.
• Or equivalent combination of education and experience.

Skills and Competencies:

Technical Skills: Advanced project management skills, advanced skills in Adobe Creative Suite, PPT, and Unanet

Professional Development: Advanced communication skills, delegation, writing, critical thinking, advanced problem-solving skills

Business Acumen: Mastery of Gilbane services and industry knowledge/business acumen

People Management: Strong understanding of HR Lifecycle, Career Development and Coaching, People Skills, ability to effectively manage complex personnel situations and team dynamics

Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

This role is open to locations including Boston, Providence, Los Angeles, San Jose, Sacramento, and Phoenix. The range for the role across all locations is listed below.

For this role, salary ranges from $106,800.00-$188,000.00 plus benefits and retirement program, depending on location; the salary range is inclusive of geographic differential calculations.

Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status.

Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.